FAQ
Ordering
When will my order arrive?
All orders are dispatched within 3-5 working days with Royal Mail First Class postage. Please allow 3-10 working days before contacting me regarding a delay with your order.
Do you accept customised orders?
Yes. Please send me an email, fill out a contact form on our Contact page, or contact us via one of our social media pages if you would like to enquire about a customised item of jewellery.
Can I place a wholesale order?
Yes. Please contact us directly if you wish to place a wholesale order. Our contact details are on our Contact page.
Shipping, Returns & Exchanges
Do you accept returns?
Yes, we do accept returns on all items except personalised items and earrings for hygiene reasons. Please see our Returns page.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
General
What are your working hours?
My office hours are between 9am – 4pm during the week.
I am out of office on weekends.
Get in touch
Have questions about your order, or a general enquiry?
