Frequently Asked Questions
All orders are dispatched within 3-5 working days with Royal Mail First Class postage. Please allow 3-10 working days before contacting me regarding a delay with your order.
Yes, we do accept returns on all items except personalised items and earrings for hygiene reasons. Please see our Delivery & Returns page.
Yes. Please send me an email, fill out a contact form on our Contact page, or contact us via one of our social media pages if you would like to enquire about a customised item of jewellery.
Yes. Please contact us directly if you wish to place a wholesale order. Our contact details are on our Contact page.
My office hours are between 9am – 4pm during the week.
I am out of office on weekends.
Can’t find the answer you’re looking for? Send us a message via our Contact page.