Delivery & Returns
Shipping is £2.00 for all orders under £50. All orders over £50 will be entitled to free shipping. All of our orders are sent via Royal Mail First Class. Please allow 2 – 7 days for the order to arrive.
If you have not received your order within 7 days, please contact me.
*DUE TO THE CURRENT CIRCUMSTANCES REGARDING COVID-19, PLEASE UNDERSTAND THERE MAY BE A SLIGHT DELAY WITH RECEIVING ORDERS. MOST ORDERS ARE BEING POSTED OUT AS NORMAL HOWEVER, PERSONALISED ORDERS WILL TAKE 2-3 DAYS LONGER THAN NORMAL*
If you are unsatisfied with your order, I will be happy to provide a refund or exchange. Please contact me within 14 days of receiving them item that you wish to return, and we can arrange the refund/exchange. The item will need to be shipped within 30 days.
The item that you wish to return must be unused and returned in its original packaging. The item must return in the same condition in which it was when it was shipped. If the item is damaged or faulty then please contact me.
Please note that you will be responsible for return postage costs. Shipping costs are non-refundable.
Unfortunately, personalised items and, due to hygiene reasons, earrings are non-refundable too.
All items will be beautifully gift wrapped in a Little Grey Moon gift box so that they are ready for you to give to that someone special or as a special treat for yourself.